Effective 7 August 2026
The rest of this page says the same things more carefully, because that is what this kind of document is for.
These terms are between you and the two-person team that operates Atelier, based in Washington State, USA ("we", "us", "Atelier"). By creating an account or using Atelier you agree to them. If you don't agree, don't use the service.
We intend to form a limited liability company before Atelier leaves beta. When we do, that company assumes these terms as the operator of the service, and we will update this page to name it.
This is the part we would most like you to actually read.
Atelier is unfinished software offered while it is still being built. That has real consequences:
Please keep your own copies of anything important. Settings → Support → Export data will give you a full copy of your content at any time, and we recommend using it periodically. We will do our best to avoid losing your work, but during beta we cannot guarantee it, and we would rather say so than imply otherwise.
You must be at least 13 years old to use Atelier. By creating an account you confirm that you are. If you are under the age of majority where you live, you additionally confirm that a parent or guardian has agreed to these terms on your behalf.
We do not ask for your date of birth and we do not verify age. That means this is a promise you are making to us, not something we check. If we learn that an account belongs to someone under 13 we will delete it.
You are responsible for what happens under your account, and for keeping access to it secure. Tell us at support@atelierjournal.com if you believe someone else has got into it.
During beta, some accounts are created from an invite link. While an account is in that state, the invite link is effectively the key to it — anyone holding that link can reach the account. Adding a Google sign-in from Settings ties the account to you alone, and we strongly recommend doing so.
One person, one account. Don't share an account with someone else, and don't create accounts to get around storage limits, invite limits or a suspension.
You keep full ownership of everything you put into Atelier. We claim no ownership of your entries, your photos or anything else you create.
To actually run the service, we need your permission to do a narrow set of technical things with that content: store it, back it up, transmit it between your devices, display it back to you, and show it to the specific people you choose to share it with. That permission is limited to operating Atelier for you, it is not exclusive, and it ends when you delete the content or your account.
To be explicit about what this permission does not include: we will not publish your content, sell it, license it to anyone else, use it in marketing, or use it to train machine-learning models.
Feedback and suggestions. Feedback is different from the things you write for yourself. If you send us a bug report, a feature idea or a suggestion — through the in-app feedback form or any other way — we may use it to build and improve Atelier, without owing you payment or credit, and we may do so even if we were already working on something similar. We are not taking your journal; we are just making sure that acting on a good idea does not create a claim against us. Feedback you send is not anonymous to us: it arrives attached to your account, and our Privacy Policy explains why.
Don't use Atelier to:
We may suspend or remove accounts that do these things. Where it is reasonable to do so we will tell you why first.
If you believe something on Atelier infringes a copyright you hold, write to support@atelierjournal.com with "Copyright" in the subject line. Please tell us what work you own, where the material is on Atelier, and how to reach you, and include a statement that you believe in good faith the use was not authorised and that what you have told us is accurate.
We read every notice we receive. Where a complaint is well founded we will remove or disable the material, and we will tell the person who posted it what was removed and why. If your material was taken down and you think that was a mistake, write to the same address and we will look again.
We may suspend or terminate accounts that infringe repeatedly.
When you share something, you are responsible for what you share and who you share it with. Content shared with you belongs to the person who wrote it — treat it accordingly, and don't redistribute it without their say-so.
We do not read or moderate private journals, boards or comments. That is deliberate — they are yours — but it does mean we will not notice a problem unless someone tells us about it.
You can block someone from Settings. Blocking takes effect immediately: it removes them from your friends list, cancels any pending request from them, hides everything they had shared with you, and revokes their access to anything you had shared with them. Blocking is one-sided and silent — we do not tell the person you blocked. You can undo it at any time.
If someone is harassing you, or is using a shared journal or board for something that breaks section 6, report it to support@atelierjournal.com. Tell us what happened and where. To act on a report we may need to look at the specific shared content it concerns, and we may warn, suspend or remove the account responsible.
Atelier has a free plan and a paid membership. The free plan is permanent — it does not expire into a trial — but it is capped, and the caps are enforced on our servers, not only in the app.
On the free plan you can keep 3 projects, 5 habits, 3 pinboards, 30 library entries and 20 photos, and you can write 10 journal entries per calendar month. Four palettes and two of the five scenes are included; the rest are a membership feature. A membership raises pinboards to 20 and lifts the other caps.
Uploads are capped at 1 GB per account on the free plan and 3 GB with a membership, with a limit of 10 MB per individual file. Once you reach your cap, further uploads are refused until you free up space or upgrade.
What happens if you go over. Storage is a soft wall — you are simply blocked from uploading more. The other limits are not. They are checked each time you create something, and if an account is over one of them our servers will delete the surplus items in that category until it is back within the limit. That happens automatically, we cannot undo it for you, and it is the main reason we ask you to keep your own copies: Settings → Support → Export data.
These limits do not apply during the beta. Everyone has full access until 1 March 2027, and they begin to apply from that date.
The figures may change as we learn what the service actually costs to run. If we reduce them, we will give you notice and time to export or trim what you have.
Some features require a paid membership. Payment is handled by Stripe on Stripe's own pages; we never see or store your card details.
Free trial. New memberships start with a 10-day free trial. You give Stripe a card when you start it, nothing is charged during the trial, and the first payment is taken automatically when it ends unless you cancel before then. Cancelling during the trial costs you nothing. A trial is once per person, not once per account — if you start over with a new account, you continue whatever time was left rather than getting a fresh ten days.
Memberships renew automatically until cancelled. You can cancel at any time from Settings, and cancellation takes effect at the end of the period you have already paid for — you keep access until then. Prices may change, and we will give you notice before a change affects a renewal.
Payments are generally non-refundable except where the law requires otherwise. If something has genuinely gone wrong, write to us — we would rather sort it out than stand behind a clause.
Founding members. If you joined during the beta, the palettes, fonts and name styling you were given remain yours permanently, along with the higher limits and the discount promised to you when you joined. We made that promise while you were helping us test an unfinished product, and these terms do not take it back. The founding discount applies for as long as you keep the membership running continuously; if you cancel and come back later, you re-join at the price current at that time.
Atelier is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
We do not warrant that the service will be uninterrupted, error-free, or that data will never be lost. See section 2 — this is beta software and that is the honest position.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data or lost goodwill, arising from your use of Atelier.
Our total liability for any claim relating to Atelier is limited to the greater of (a) the amount you paid us in the twelve months before the claim, or (b) fifty US dollars.
Some jurisdictions do not allow these limitations, in which case they apply to you only as far as the law allows.
You can delete your account at any time from Settings → Support. Doing so removes your account and your content as described in our Privacy Policy.
We may suspend or terminate an account that breaks these terms, that creates a legal risk, or that we are required to act against. Except where the breach is serious or we are legally prevented, we will give you notice and a chance to export your data first.
We may also discontinue Atelier entirely. If we do, we will give you reasonable notice and a window to export everything.
We may update these terms. The date at the top will change, and for material changes we will tell you inside the app. Continuing to use Atelier after a change means you accept the updated terms; if you don't, you can delete your account.
These terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Washington State, and you and we agree to their jurisdiction.
Nothing here removes rights you have under the mandatory consumer law of the country you live in.
If any part of these terms is found unenforceable, that part is limited or removed to the minimum extent necessary and the rest stays in force.